The Zotero toolbar is missing in Word

Sometimes the Zotero toolbar will be missing in Word. Here are some ways to find it.


Solution 1

For Windows and MAC


1. Close Word.
2. In Zotero: Click Tools/Add-ons/Extensions.
3. If Zotero Word for Windows/MAC Integration is Disabled, change it to Enable.
4. If you can't click on Enable, click Remove, and restart Zotero.
5. If you can't see Zotero Word for Windows/MAC Integration at all, try the solution below.


Solution 2

For Windows and MAC


1. Close Word
2. In Zotero: Go to Edit/Preferences/Cite/Word Processors and click Reinstall Microsoft Word Add-in.
3. If this didn't work, try downloading the Zotero program again. You do not have to uninstall/delete the existing version.
4. If this doesn't work, try the solution below.

 

Solution 3

For Windows


1. In Word: Go to File/Options/Customize ribbon and check off Developer Mode in the right column and click OK.
2. In Word: Then go to File/Options/Add-ins and make sure you have the file Zotero.dotm in active add-ins.
3. If you have the file Zotero.dotm: Go to File/Options/Trust Center and click Trust Center Settings.
4. Under Add-ins: Make sure that Require Application Add-ins to be signed by Trusted Publisher and Disable all Application Add-ins is not checked off.
5. Under Macro Settings: Disable all macros with notification should be chosen.
6. Restart Word.

 

Solution 4

For MAC


1. Update to Word 2016 or newer. Restart Word.
2. In Word: If the toolbar is still missing, go to Word Preferences/View
3. Check off Show Developer tab.
4. Go to Add-ins and make sure that you have the file Zotero.dotm in active add-ins.