The EndNote toolbar is missing in Word

Sometimes the EndNote toolbar will disappear from Word. Here is how to bring it back:

Alternative 1 (If you have EndNote from USN Apps):

  1. Shut down the EndNote programme and Word
  2. Open Cloudpaging Player
  3. Select EndNote and Remove
  4. Open Apps USN, select EndNote and Launch 

Alternative 2:

  1. In Word: Click File.
  2. Choose Options at the bottom.
  3. Choose Options at the bottom.
  4. In the menu Manage at the bottom:
        - Choose Disabled items
        - Click Go
  5. Choose: cite while you writeEndNote cwyw or something similar and click Activate
  6. Restart Word

Alternative 3:

  1. In Word: Click File
  2. Choose Options at the bottom.
  3. Choose Addins in the menue to the left
  4. In the menu Manage at the bottom:
        - Choose COM Add-ins
        - Click Go
  5. Choose Cite while you write
  6. Click OK

Alternative 4:

  1. Make sure your document has not been saved as an OpenTextDocument (with suffix .odt). It should be a regular Word-file (.docx)
  2. Check this by right clicking the document's icon, see under Properties and Type of file.
  3. To create a copy of an odt-file as a docx-file, open the document, click File and  Save as a Word-file.
  4. Restart Word and EndNote.

Alternative 5:

  1. Browse to the X7/X8/X9 Program Files folder on your computer.
  2. Run Configure EndNote.exe.
  3. Make sure that Configure EndNote components is selected and click Next.
  4. Select Cite While You Write add-in for Microsoft Office and click Next.
  5. Click Finish. Note! The message may read that the Configuration was cancelled.
  6. Open Word and look for the EndNote toolbar. If the toolbar is still missing, try the alternatives described above.

Alternative 6:

  1. The publisher's tutorial: EndNote X7/X8/X9 Windows: Install Word CWYW Toolbar
  2. Note! Configure EndNote.exe should be found in the folder Endnote under USN apps on c:

The EndNote-menue disappears every time you close Word

  1. Right Klick on EndNote-WordAddinFix.reg and save the file on your desktop or in downloads. Note: In the dowload window, make sure it says Save as type: Registation Entries. If not, try another browser (Chrome or Explorer)
  2. Double-click the file to run.
  3. Confirm
  4. If the import is successful you should be able to click OK
  5. Check if the EndNote menu is back in Word, if not - try alternative 2 above
  6. Close and open Word to make sure everything is still OK
  7. Delete the EndNote-WordAddinFix.reg-file

Word for Mac

Please see the official EndNote webpage


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You can also search for a solution using EndNote FAQ.